1. Information We Collect

We collect information to help provide, improve, and secure our services. The types of information we may collect include:

1.1 Business and Personal Information

• Business name, registration details, and contact information
• Name, job title, email address, and phone number of business representatives
• Billing and payment details (where applicable)

1.2 Platform Usage Data

• Account activity such as listings, searches, and messages
• Transaction history and communication with other users
• Device information, IP address, browser type, and location data (where allowed)

1.3 Cookies and Tracking Technologies

We use cookies and similar tools to:

• Improve website performance and user experience
• Remember preferences and settings
• Analyze traffic and usage patterns

You can manage or disable cookies through your browser settings, though some site features may not function properly without them.

2. How We Use Your Information

• Create and manage your account on the Platform
• Facilitate business interactions and transactions between users
• Process payments and verify business credentials
• Provide customer support and respond to inquiries
• Send service-related notifications, updates, and promotional offers
• Improve and personalize your experience
• Maintain platform security, prevent fraud, and ensure compliance

3. Sharing of Information

We do not sell your personal or business information. However, we may share information in the following cases:

• With other users: To enable trade and communication within the marketplace
• With service providers: For payment processing, logistics, analytics, or marketing (under confidentiality agreements)
• With regulators or authorities: To comply with legal obligations or prevent fraud
• With affiliates and partners: For joint services, marketing, or cross-border trade support

All data sharing is done in compliance with applicable Asian data protection laws (such as Singapore’s PDPA, India’s DPDP Act, and other regional regulations).

4. Data Storage and Security

We implement advanced technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

Data may be stored on secure servers located in Singapore, India & Hong Kong and accessed only by authorized personnel.

However, please note that no internet transmission is 100% secure, and we cannot guarantee absolute security of data shared online.

5. Cross-Border Data Transfers

As a regional B2B platform, your data may be transferred and processed in other countries within Asia where we or our partners operate.

By using our services, you consent to the transfer of your information in accordance with this policy and applicable data protection laws.

6. Your Rights and Choices

Depending on your country’s regulations, you may have the right to:

• Access, correct, or update your personal/business data
• Withdraw consent to certain uses of your data
• Request deletion of your information (subject to legal or operational requirements)

To exercise these rights, please contact us at business@myasiamart.com.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Third-Party Links

Our Platform may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of these third parties and encourage you to review their privacy policies.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, or legal requirements.

All updates will be posted on this page with the “Last Updated” date revised accordingly.

10. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact our Data Protection Officer (DPO) at:

Email: services@alexaipl.com
Company Name: Alexa International Pvt Ltd
Intl. Headquarter: 39, Gurukripa Complex, Niwaru Rd, Jhotwara, Jaipur 302012 India

Your Trust. Our Priority.

At My Asia Mart, we are committed to maintaining transparency, accountability, and trust in every business interaction.

Your data is protected — so you can trade with confidence across Asia.